Administrative Assistant

Onsite: From our office at Amsterdam Central Station

Salary: between EUR 35.000 and 43.000 (before taxes) plus excellent secondary benefits (see below)

Full-time: 37.5 hours per week 

IMPORTANT: This position is based in the Netherlands. Candidates must already reside in the Netherlands, as we are not offering relocation support for this role.

We are looking for a proactive Administrative Assistant to strengthen our Central Support team, with a passion for administration and support. If you are looking for a role that offers you the opportunity to work in an international and impactful organisation at the core of the Internet, we might have the perfect job opportunity you are looking for! 

As the Administrative Assistant, your purpose is to guarantee flawless administration and ongoing support for all RIPE NCC staff. You manage multiple and diverse responsibilities with attention to detail. Next to your day-to-day work, you identify opportunities to make our work and processes even more organised and efficient. 

As a member of the Central Support team, you will work closely with three other colleagues. Someone who is open, takes initiative with confidence, and has a service-oriented mindset will be a great addition to the current team and organisation.

🧠 What You Will Be Doing: 

• Handling reception tasks, including answering and directing phone calls.

• Managing office tasks, such as processing deliveries, ordering supplies, welcoming visitors and couriers, scanning and sorting incoming mail, preparing outgoing mail, arranging local transportation, and handling insurance claims.

• Planning, coordinating, and confirming meeting logistics for different departments. 

• Coordinating and booking travel arrangements, such as booking flights, hotels, and visas.

• Providing general administrative support across the company to ensure smooth office operations.

• Keeping internal procedures up to date.

• Participating in and supporting interdepartmental projects.

👀 What We're Looking For:

• At least two years of relevant working experience, preferably in an international environment. 

• Willingness to work onsite at our office at Amsterdam Centraal. 

• Flexibility to work different shifts (08:30–16:30 or 09:30–17:30) from our office. 

• Strong communication skills in both written and spoken English and Dutch. You handle interactions with customers and suppliers with professionalism and kindness.

• Excellent organisational skills, attention to detail, and the ability to follow procedures and document processes accurately.

• A proactive mindset–you notice when tasks need to be done and can anticipate and schedule future tasks.

• You enjoy working closely with others.

• Strong problem-solving skills, able to handle support issues under minimal supervision, while escalating only the most complex issues.

• You are at ease working with computers and embrace new digital tools and software. 

• Willingness to obtain BHV certification is appreciated. 

📢What You Can Expect From Us:

• A modern, flexible, and informal work environment with a strong emphasis on a healthy work/life balance.

• An annual salary between EUR 35.000 and 43.000  (before tax), depending on years of relevant experience. This includes the standard 8% annual “holiday pay”.

• Excellent secondary benefits: 5% end-of-year allowance, annual budgets for health, transportation and technology purposes, non-contributory pension scheme, paid parental leave, top-tier health insurance coverage for you and your family and 33 vacation days (full-time 37.5 hours)

• A generous training budget each year that can be used for professional development

• Organisation-wide internal training program designed to develop critical soft skills—like feedback, resilience, and leadership—giving you the tools to excel in your career and beyond.

• An in-house free barista providing healthy varied lunches on Tuesdays and Wednesdays and nice breakfasts on Thursdays, plus monthly office social events.

• Casual team events such as team outings, annual Christmas party and summer BBQ. 

👥The Central Support Team

The Central Support Team consists of a Senior Facility Coordinator, a Facility Employee, and two Administrative Assistants. In addition to the duties outlined above, we also manage facilities support in collaboration with cleaning, catering, and other service providers. 

As an Administrative Assistant, you will be the first point of contact for our members and visitors, while also providing administrative support to colleagues across the organisation. In this role, you will work closely with business travelers and colleagues from different departments at the RIPE NCC.

🛜About The RIPE NCC

The RIPE NCC is a not-for-profit organisation founded on the belief that the Internet should be governed openly, transparently and together with the wider Internet community. We are one of the oldest Internet organisations in Europe and are proud of our legacy.

Our strength is our staff. We bring together more than 180+ people from over 44 countries in our modern, vibrant office in the east wing of Amsterdam Central Station. Currently, we have a hybrid way of working and allow our staff to work from their homes and the office. Our official working language is English, but our colleagues speak more than 30 languages.

Our backgrounds are diverse, but our goal is the same: we work for the good of the Internet. Will you join us?

📋How To Apply

If interested, please click the ‘Apply’ button and submit your CV and cover letter in English. Adding a cover letter is highly important and appreciated, our team read them carefully. 

Not ready to apply yet? Then send me an email to openings@ripe.net and we can have an informal chat.

At the RIPE NCC, we are proud to serve our members and the RIPE community in 76 countries across Europe, the Middle East and Central Asia. We celebrate unique perspectives and talents from different backgrounds and cultures. So if you're passionate about what you do and want to help shape the future of the Internet, apply now - we'd love to hear your story. 

Please note that due to the nature of our activities, we will require successful candidates to follow a pre-employment screening (conducted by our partner Validata). This involves carrying out a background check and sharing education certificates.

MEET THE TEAM:

Do you want to know what it's like to work at the RIPE NCC? We had an interview with Noelle about her experience working as an Administrative Assistant.

👉 What do you enjoy most about working at the RIPE NCC?

I really appreciate my colleagues–I feel like I’m working alongside friends, which is amazing. I also love the international atmosphere. It makes the experience even more enjoyable.

👉 How does a typical day in this role look like?

Each day is different since we serve as a support team for the organisation. The tasks vary depending on who needs assistance or which project requires support, making every day unique. I really enjoy that aspect of the role. While there are some routine tasks, it's rare for two days to look exactly the same.

👉 What makes being an Administrative Assistant at the RIPE NCC different from the same role in other organisations? 

We are  involved in supporting various projects and tasks across the company. In many other organisations, the administrative assistant roles might be more isolated from other departments, but that’s not the case here.

👉  What did you do during your last team outing? 

We attended a cocktail workshop and enjoyed a delicious Indonesian dinner in the city. It was super fun to get together outside of work.