Technical Trainer (Network Engineer)

Hybrid: From home and our office at Amsterdam Central Station

Salary: between EUR 49.000 to EUR 69.000 (before tax) plus excellent secondary benefits (see below)

Full-time: 37.5 hours per week

If you are driven by a passion for education and the Internet, have a talent for guiding people, can explain highly technical concepts with ease and love working with people from around the world, then you may be our next Technical Trainer and Development Officer.

The RIPE NCC’s Learning and Development department is looking for an inspiring new colleague to develop and deliver technical training courses and contribute to outreach and capacity-building activities throughout our service region. Our courses are taken by people throughout Europe, the Middle East and parts of Central Asia, so we are looking for someone curious, enthusiastic, empathetic and excited to work with people from diverse cultures.

🧠In this role, you will:

• Deliver technical training courses, webinars and presentations on topics such as IPv6, BGP and the RIPE Database in a variety of locations in Europe, the Middle East and Central Asia

• Share knowledge with the technical Internet community, RIPE NCC members, Academia, Law Enforcement Agencies (LEAs) and governments

• Develop and improve training and assessment material, contributing to our portfolio of learning experiences

• Be a subject matter expert for colleagues and deliver internal training courses to Staff; train and coach part-time trainers

• Manage (or contribute to) projects that build capacity in our service region

• Represent the RIPE NCC at various industry events and conferences, sometimes as an attendee, sometimes as a speaker

👀 Our ideal candidate would have:

• A bachelor’s degree or equivalent work experience in the Internet or networking industry

• Minimum two years of hands-on experience with data network configuration, a solid knowledge of IPv6, and at least one of the following: RPKI, BGP, network security, OSPF, IS-IS, traffic engineering

• You are proactive about staying up-to-date on technical developments

• Confident in public speaking, a team player, creative, takes initiative and an excellent communicator

• Excellent command of English, both written and verbal

• The ability and flexibility to travel internationally (about 20% of your time)

It would be great if you also have:

• Recent CCNA/ JNCIA, certifications from the RIPE NCC (Certified Professionals: BGP Security Associate, IPv6 Fundamentals Analyst, IPv6 Security Expert) or other technical qualifications

• Work experience in an ISP or IXP and/or participation in the RIPE community or other technical Internet communities

• Experience in developing training materials and delivering technical training courses, either face-to-face or online

• Working knowledge of the Linux/Unix operating system/scripting

📢 What can we offer you?

• A modern, flexible and informal work environment with an emphasis on a healthy work/life balance

• Freedom to be creative and innovative in developing and delivering technical content. You’ll have the opportunity to engage with our members through educational and informational activities

• You will have the chance to work on your technical and personal development

• An annual salary between EUR 49.000 and EUR 69.000 (before tax) for a full-time week (37.5 hours per week) depending on experience. This includes the standard 8% annual “holiday pay”.

• Excellent secondary benefits: 5% end-of-year allowance, annual budgets for health, transportation and technology purposes, non-contributory pension scheme, paid parental leave, top-tier health insurance coverage for you and your family and 33 vacation days (full-time)

• A generous training allowance per year which can be used for professional development

• An in-house free barista, company-wide free lunch on Wednesdays and breakfasts on Thursdays.

• Casual team events such as team outings, annual Christmas party and summer BBQ.

👥 The Learning and Development department

Our international team of 12 colleagues is responsible for one of the RIPE NCC’s key services: providing training, knowledge and expertise to our members and the wider Internet community. We have our finger on the pulse when it comes to the latest industry developments, so we can evolve and adapt our learning portfolio at the same pace as the rapidly changing tech landscape. If you have a thirst for knowledge, you are engaging, warm and enthusiastic, then you’d fit in well with our fun, dynamic and hardworking team.

🛜 About the RIPE NCC

The RIPE NCC is a not-for-profit organisation founded on the belief that the Internet should be governed openly, transparently and together with the wider Internet community. We are one of the oldest Internet organisations in Europe and are proud of our legacy.

Our strength is our staff. We bring together more than 180+ people from over 44 countries in our modern, vibrant office in the east wing of Amsterdam Central Station. Currently, we have a hybrid way of working and allow our staff to work from their homes and the office. Our official working language is English, but our colleagues speak more than 30 languages.

Our backgrounds are diverse, but our goal is the same: we work for the good of the Internet. Will you join us?

📋How to apply

If interested, please click the ‘Apply’ button and submit your CV and cover letter in English. Adding a cover letter is highly important and appreciated, our team read them carefully.

Not ready to apply yet? Then send me an email to openings@ripe.net and we can have an informal chat.

At the RIPE NCC, we are proud to serve our members and the RIPE community in 76 countries across Europe, the Middle East and Central Asia. We celebrate unique perspectives and talents from different backgrounds and cultures. So if you're passionate about what you do and want to help shape the future of the Internet, apply now - we'd love to hear your story.

Please note that due to the nature of our activities, we will require successful candidates to follow a pre-employment screening (conducted by our partner Validata). This involves requesting a criminal record and education certificates.

MEET THE TEAM: 

Meet Dmitriy Melnik, Technical Trainer and Development Officer in our Learning and Development team.

👉 What do you like the most about working at the RIPE NCC?
What I like most about working here is the friendly people and the well-organised business processes.

👉 What does a typical day look like in your role?
My days involve developing new courses, travelling to different locations across our service region (more than 70 counties), and helping people learn in our rapidly changing world. I also host online webinars.

👉 What do you enjoy the most about your job?
The part I enjoy most about my job is that it allows me to deepen my knowledge and share my experience, not only across the RIPE NCC service region but with people worldwide.

👉 What was the most exciting training you gave?
The most exciting training was one where I presented in two languages. Communication is key to sharing ideas and knowledge, but sometimes it can be challenging!